WHAT ARE YOUR METHODS OF PAYMENT?
WILL MY PAYMENT INFORMATION BE SECURE?
DO YOU HAVE A CUSTOMER LOYALTY PROGRAM I CAN SIGN UP FOR?
CAN I EXPECT TO RECEIVE THE SAME COLOUR QUALITY IN MY ORDER AS I SEE IT ON MY COMPUTER SCREEN?
No, colours will always appear brighter and more vivid on a backlit computer screen. Our computers are calibrated to provide the best colour quality, but we do not take responsibility for colour accuracy. Please take the time to compensate for dark colours or check our digital Proof Printing page.
For 100% guaranteed colour accuracy please visit our <Pantone Matching System> (PMS) page for offset printing.
HOW WILL THE QUALITY OF MY ORDER BE AFFECTED IF I GET THEM AS A RUSH?
Your order will have the same quality; however, we won’t have the same amount of time for our standard procedure or be able to authorize you on how to better prepare your files.
Make sure to double-check everything prior to sending the file for Rush orders, and we will be sure to provide you with the best.
I’M HAVING TROUBLE UPLOADING MY FILES!
I’M NOT SURE HOW TO PREP MY FILES BEFORE PRINTING, WHAT SHOULD I DO?
THE TEMPLATE PREVIEW IS SHOWING AN IMAGE SLIGHTLY DIFFERENT THAN THE ONE I CREATED.
I ORDERED MY CARDS WITH YOU 2 YEARS AGO, WILL YOU HAVE ACCESS TO MY FILES FROM THEN TO PRINT NOW?
WHAT ORDERS CAN I ROUND THE EDGES FOR, AND HOW BIG IN DIAMETER ARE THE CUTS?
All our products that are printed on cardstock can be rounded, except our 32pt. Black Edge Uncoated.
Our rounded edges are 1/8” in diameter.